Privacy Policy
1. Introduction
Your privacy is important to us. This Privacy Policy explains how the Simulabz platform ("Platform"), operated by DMCP Tecnologia (CNPJ 27.881.563/0001-92), headquartered in São Paulo — SP, Brazil, collects, uses, stores, and protects your personal information, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018).
2. Data We Collect
We may collect the following types of information:
- Registration data: name, email address, and password when you create an account;
- Usage data: pages visited, simulations accessed, time spent, and interactions on the Platform;
- Technical data: IP address, browser type, operating system, screen resolution, and device identifiers;
- Cookies and similar technologies: used to improve the browsing experience and generate usage statistics.
3. How We Use Your Data
The collected data is used to:
- Provide, maintain, and improve the Platform's features;
- Personalize your experience and recommend relevant content;
- Send service-related communications (updates, news, support);
- Generate aggregated and anonymous statistics about Platform usage;
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds under the LGPD:
- Consent: when you register or accept optional cookies;
- Performance of contract: to provide the Platform's services;
- Legitimate interest: to improve our services and ensure Platform security;
- Legal obligation: when required by applicable law.
5. Data Sharing
We do not sell, rent, or trade your personal data. Your data may be shared only under the following circumstances:
- Service providers: companies that assist us in operating the Platform (hosting, analytics, email delivery), under contractual confidentiality obligations;
- Legal obligation: when required by a competent authority, court order, or legal provision;
- Protection of rights: to defend our rights, property, or safety.
6. Cookies
The Platform uses cookies for:
- Essential cookies: necessary for the basic functioning of the website;
- Analytics cookies: to understand how visitors interact with the Platform (e.g., Google Analytics);
- Preference cookies: to remember your settings and choices.
You can manage or disable cookies in your browser settings. Disabling essential cookies may impair the Platform's functionality.
7. Storage and Security
Your data is stored on secure servers and protected by appropriate technical and organizational measures, including encryption, access control, and monitoring. Although we adopt best security practices, no system is 100% impenetrable.
8. Data Retention
Your personal data will be retained for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Account data is deleted upon request, subject to mandatory legal retention periods.
9. Your Rights (LGPD)
Under the LGPD, you have the right to:
- Confirm the existence of processing of your data;
- Access your personal data;
- Correct incomplete, inaccurate, or outdated data;
- Request anonymization, blocking, or deletion of unnecessary data or data processed in non-compliance;
- Request data portability;
- Revoke consent at any time;
- Obtain information about the entities with which your data has been shared.
To exercise your rights, please contact us at: contato@simulabz.com.
10. Children
The Platform is not directed at children under the age of 13. If we become aware that data from minors has been collected without the consent of their legal guardians, we will take steps to delete it.
11. International Data Transfer
Your data may be processed on servers located outside Brazil. In such cases, we ensure that service providers adopt levels of protection compatible with the LGPD.
12. Changes to This Policy
This Policy may be updated periodically. Significant changes will be communicated through the Platform. The date of the last update will always be indicated at the top of this page.
13. Contact
For questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us:
- Email: contato@simulabz.com
- Responsible entity: DMCP Tecnologia
- CNPJ (Tax ID): 27.881.563/0001-92
- Headquarters: São Paulo — SP, Brazil